Coronavirus—Protecting you and our staff
To Our Valued Clients:
At Turpen and Deckard LLC, Certified Public Accountants, the health and well-being of our employees, their families and our clients is our primary concern. For this reason, we are taking specific precautions to protect our staff and clients in response to the “Indiana- Stay-at- Home Order” and this unprecedented public health emergency surrounding the Coronavirus, We want to inform you about our contingency plans to keep our operations running with minimal disruption. Here are the measures we are taking:
Our office will have minimal support staff to facilitate pick up and drop off of documents to keep your business interruptions at a minimum. Please call us when you arrive and we can have your documents ready. We also have a secure drop box by our front door.
With technology already in place the majority of our staff is working at their homes during the next several weeks beginning March 25, 2020. This would likely sacrifice a little efficiency; however, our workflow, including all payroll, bookkeeping, tax filings, etc., can continue securely and uninterrupted.
Our main switchboard will remain open, and you can continue to call our staff directly at their regular extensions. Phone messages will be routed to the remote staff. Email will be the best means of communication for a quick response.
Please make use of our online means to conduct business. For tax document filings, use the client login available on our website. If you haven’t set up your login, find the link on our homepage to access tutorials, or the links below.
How can I upload my documents electronically?
1. Client Portals: https://www.turpendeckardcpa.com/client-login
2. NetClient CS Portal App via cellphone or tablet:
3. Contact our office to request a secure upload link be emailed to you.
(Videos are on our website to guide you through the setup and use of the portal and app.)
If you need help setting up your portal, or are having trouble accessing it, please contact us. We can also send you an email with a secure link using Sharefile to send your documents and QuickBooks files.
We understand and share your concern about Coronavirus and public health, and we’re doing our part to help mitigate the spread of the virus while minimizing any disruption to productivity and workflow. We want to continue to safely serve our clients.